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January 06, 2010

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vinnie

wow, Dennis you must be hanging around some ex CRM types who are helping you polish your hyperbole. Firstly how does a vendor 1/40th the size of another really ambush it? How is it an ambush when you have been telling the world you have a product for years now - if this was a mobile device or a car, paparaazi would have long ago exposed it.

For the record, Helmuth did not tell Ray or I who was doing the demo till the day. It was not on his site or in our check in materials. If you watch the video that Dennis posted both Ray and I went to lengths to point out SAP was at a disadvantage given the network, not having their own demo team etc.

Having said that I look forward to such shootouts where SAP gets to put its best foot forward. It will be fantastic to see them step up and provide a single SLA and transparent up time, availability etc. No hiding behind its SI, hosting, apps management partners.

And trust me for the first couple of years SAP will be ambushed and mauled. It's the nature of catch up products...especially those that are not-so-fast followers,

Rob

Bottom line - NetSuite has over 6,000 customers and SAP has under 100 using their system and NetSuite's functionality across accounting, CRM, inventory, and Ecommerce has been tested by real customers over the past 12 years. A customer choosing SAP's SaaS system instead of NetSuite should think twice.

Rob

Henning Pundrich

Hello,
The team from Potsdam had no official support from SAP. The demo database was problematic. Due to the fact that all test users (some 100 people) have simultaneously access this database, there was no possibility to prepare consistent data for the shootout. The data records were being modified or deleted by other users constantly.
Also not all features of Bbyd were fully developed yet, Especially with workflow transitions between separate roles. Although the layout of the individual input masks and of the menu structure worked accurately. Every one of the transactions within one process and in one single role could be processed without problems.
Greez
Henning Pundrich

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